Location: Newcastle upon Tyne

Spectrum IT Recruitment is seeking a skilled Service Desk Manager to lead and develop a high-performing IT service desk in the United Kingdom.

The role involves managing service delivery, operational excellence, and client relationships while supporting business growth.

The ideal candidate will be a confident leader with robust service management experience, excellent communication skills, and a focus on continuous improvement.

You will oversee operations and ensure exceptional service delivery amidst a fast-paced IT support environment.
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